Water, Sewer & Stormwater Utility

Request a final meter reading

To request a final meter reading in relation to the sale of real estate or a tenant change, please email Public Works. Please include the property address, current account first name and last name, contact phone number and date of request. For Title Companies, please include the new owner(s) purchasing the property and mailing address, if different than the property address. Requests require one business day notice.

Utility Rates

View the 2021 Utility Rates Chart (PDF).

Rate Increases

Effective August 13, 2021, water rates will increase by 24.98%. The charge for 1,000 gallons will increase from $1.99 to $2.76. The bimonthly service charge will increase from $14.33 to $16.00 for customers with a 5/8 inch meter. Please see the 2021 Notice of Rate Increase (PDF) for full details on the water rate increase.

The Public Utilities Committee and Village Board approved the filing of the conventional rate case on November 17, 2020 and November 23, 2020, respectively. The Public Service Commission (PSC) which regulates the water utility approved the water rate increase on June 16, 2021. A public hearing was held on June 8, 2021 hosted by the PSC with notification published on the Village website and in The Thistle newspaper. The PSC justified the rate increase due to a 133.01% increase in gross plant investment and 71.43% increase in operating expenses since the last conventional rate case filing in 2001. 

Please reference additional information located under Related Documents including the Conventional Rate Case 2021 filed with the PSC and the PSC Final Decision received June 16, 2021.

Should you have any questions regarding your utility bill, please call the Public Works Department at 608-838-7287 or email Public Works. We can review your account and provide an estimate of how much your bill may increase. Billing will be prorated for the August and September billing cycles.

Rate Increase Example

An average residential customer's utility bill is comprised of water usage, water base, sewer usage, sewer base and stormwater. Below is a chart showing an example of how the rate increase would impact a residential customer with various levels of usage.

GallonsExisting Bimonthly RateRevised Bimonthly RateDifference
5,000$92.11$97.63$5.52
10,000$122.06$131.43$9.37
15,000$152.01$165.23$13.22
20,000$181.96$199.03$17.07
50,000
$361.66$401.83$40.17