Utility Billing & Payments
View your Bills Online
Residents can view their bills online through Payment Service Network (PSN). Online payments may also be made through PSN, but this is not required to view a bill.
For those who have already registered with PSN, please visit the PSN website and login. From there, select the "View Bills" tab.
For those who have not yet registered with PSN, please visit the PSN Account Registration page and register for an account. The registration process requires a Village of McFarland Utilities account number and a name. When entering your account number, please do not included any decimal points.
Those who do not want to receive paper copies of their bills may opt out through the PSN website. The option to do so is located near to bottom of the page. Going paperless helps to save on paper and reduces costs to the Utility.
To prevent spam filters from blocking email notifications for new bills, please add "e-statements@PaymentServiceNetwork.com" to your email's address book.
Making a Payment
Effective immediately all service fees for Payment Service Network have been absorbed by the Village. Late fees will not be waived due to incorrect account information submitted by the customer.
- Online Payments
- Mobile Payments
- Pay by Phone
- Pay in Person
- Pay by Mail
- Pay by Drop Box
- Online Banking Bill Payer
Online payments may be setup through PSN on a one-time or automatic basis for either the amount of your bill or for a fixed amount for each transaction. Payments usually post the same day as long as funds are available.
For automatic payments, it is recommended to set the scheduled date between the 5th and 20th of the month to ensure a bill is available and no late charges will be incurred.
Once an account has been registered online with PSN, payments may be made using the "PSN Payments" application for iOS or Android.
Payments may be made over the phone at 877-885-7968 using a credit card, debit card, checking account, or savings account. A utility bill, utilities account number, and ZIP code are required in order to process the payment.
Payments in person made be made in person via cash, check, or money order at the Administration Department at the McFarland Municipal Center during regular business hours.
Mail checks or money orders, payable to "Village of McFarland", along with your bill pay stub to:
Village of McFarland
P.O. Box 110
McFarland, WI 53558
Please include reference to your account number on the payment method.
Drop a sealed envelope with checks or money orders, payable to "Village of McFarland", in the drop box located in the parking lot at the McFarland Municipal Center. The drop box is accessible at any time. Please include reference to your account number on the payment method.
Set up a vendor account for the Village of McFarland Utilities, using the account number exactly as it appears on your bill. There must be a separate vendor account for each Utilities or Village bill you receive.
It is recommended to set the scheduled date between the 5th and 20th of the month to ensure a bill is available and no late charges will be incurred.
Payments, late fees (typically after the 20th of the month), or any other account adjustments may not update on PSN's "Balance Due" total for 3 to 5 business days. If you are paying after the due date, please call the Public Works Department to find out how much you need to pay to avoid any further late fees.
For questions on your account, mailing address changes, or questions on your bill contact the Public Works during regular business hours.
For issues submitting your payment online or viewing your bill online, contact Payment Service Network at 866-917-7368 during the hours of Monday through Friday, 9 a.m. to 7 p.m., or Saturday through Sunday, 8 a.m. to 5 p.m.